Fit & Compatibility
How do I know if this filter fits my fridge?
Use our āCompatibility Checkā on the website. Enter your fridgeās model number and weāll show you the exact filter you need.
Where can I find my fridgeās model number?āØ
Most fridge model numbers are on a label inside the fridge (usually behind the crisper drawer, on the side wall, or near the door frame). See our guide here. If you canāt find it, check your user manual.
What if the filter doesnāt fit?āØ
Youāre covered by our Perfect Fit Guarantee. If it doesnāt fit, weāll replace it or refund you, no hassle.
Can I use a non-OEM filter in my fridge?
Yes, Certified Compatible Filters are engineered to meet or exceed OEM standards, while offering the same fit and filtration performanceāat a better value.
Usage & Maintenance
How often should I replace my filter?
Every 6 months, or sooner if your water has a noticeable taste or odour.
How do I install the filter?
Each filter comes with step-by-step instructions. Most simply twist or click into placeāno tools required.
What happens if I forget to replace it on time?āØ
Old filters can clog, slowing water flow and letting impurities through. Regular replacement ensures fresh, clean water and ice.
How do I know when my filter needs changing?āØ
Look out for:
- Water tasting or smelling off
- Slower water flow
- Your fridgeās āchange filterā light switching on
Performance & Safety
Do these filters remove chlorine, lead, and microplastics?āØ
Yes, our filters reduce chlorine, lead, and other common contaminants, including microplastics, so your water tastes better and is safer to drink.
Is water in the UK safe to drink without a filter?āØ
Tap water in the UK is safe and regulated. A filter isnāt requiredābut it improves taste, reduces micro-contaminants, and gives extra peace of mind.
Whatās the difference between OEM filters and Filter Flair alternatives?āØ
OEM = āOriginal Equipment Manufacturer.ā Filter Flair alternative filters deliver the same quality, compatibility, and certifications, but at a fraction of the price.
Are your filters certified (WRAS, NSF, WQA)?āØ
Yes, all Filter Flair filters are independently tested and certified to meet WRAS, NSF, and WQA standards.
Delivery & Subscription
How quickly will my filter be delivered?āØ
Orders are processed within 1 business day. Express UK delivery arrives in 2ā3 days, and Next-Day delivery is available if you order before 3pm. For more information visit our shipping policy page
How does Subscribe & Save work?
āØPick your filter, and get it delivered every six months while saving up to 10%.Ā
Can I pause or cancel my subscription anytime?āØ
Yes, youāre in control, you can pause, change, or cancel anytime from your account dashboard.
How does international shipping work?āØ
We ship worldwide. Costs and delivery times vary depending on the destinationācalculated at checkout. See more information on our shipping policy pageĀ
Trust & Assurance
Why choose Filter Flair over others?
- Perfect Fit Guarantee
- Genuine OEM & Certified Filters
- Fast UK delivery
- Subscribe & Save discounts
- Excellent UK-based support, 7 days a week
What is the āPerfect Fit Guaranteeā?āØ
If your filter doesnāt fit or perform as promised, weāll replace it or refund you in full. No risk, no hassle.
What if I need help choosing the right filter?āØ
Use our simple Compatibility Checker or get in touch and weāll help you find the perfect match for your fridge.
How can I get in touch with Filter Flair?āØ
Get in touch via the āContact Usā page on our website or email our UK support team at support@filterflair.co.uk. Alternatively, give us a call on +44 (0)161 768 9566 or contact our live chat here.