Reviews

Based on 624 reviews
92%
(575)
5%
(32)
1%
(6)
1%
(4)
1%
(7)

These are the wrong one. I returned them. Still waiting for refund then can order the right one

Very efficient supplier

Looks good and easy to fit

The tap would have achieved 5 stars except for the mix of connectors provided in the box. My view on plumbing is that less (joints) is more, so why provide flexi pipes that require tap connector type fittings in the cabinet? I would have much preferred flexi pipe with integral shut off valve.
Also, the hot and cold inlet required 3/8” connectors and the filtered 1/2”! Why?

Omnipure Water Filter Q5586

We needed to replace an out of date Harveys drinking water filter. The complete process from selecting the replacement, ordering the filter and delivery was really efficient. We are happy with the replacement. Thank you the excellent service.

Finally a filter that works

We have wasted a lot of money over the last year trying to find a filter that fits properly. Since samsung changed the fitting without warning or explanation it's been really frustrating. Thanks yo filter flair we've now got the original fitting filter which fits. Good price and fast delivery. Thank you.

J
John Guest 1/4" Blue LLDPE Tubing
John smith (Bourne End, GB)
Fast Efficient Quick Service

Good Quality and Quick service

Perfect filter

These Everpure water filters are perfect for Birmingham tap water.

G
Samsung DA29-10105J Fridge Water Filter
Gary Harrison (Craigavon, GB)
Water filter

Very happy with purchase very easy to deal with definitely will use again 👍

Hi Gary,

Thank you for taking the time to leave us a review!

We are thrilled to hear that you are happy with your purchase and had a positive experience with us. We strive to make our customers' shopping experience as easy and seamless as possible.

Thank you for choosing our product and we look forward to serving you again in the future.

Warm Regards,
Brian
Filter Flair UK

L
Samsung DA29-10105J Fridge Water Filter
Lindsey Wills (London, GB)
Great product

Our water was starting to taste unpleasant so for the first time we decided to fit a filter to our American style fridge. Quick bit of research found Filter Flair to have a comprehensive choice of product at very competitive prices. Filters arrived promptly, fitted easily and hey presto, pleasant water again! Thank you.

Hi Lindsey,

Thank you for taking the time to leave a review for our Samsung DA29-10105J Fridge Water Filter.

We are delighted to hear that our product has met your expectations and provided you with great tasting water again.

Our team at Filter Flair strives to offer a wide range of products at competitive prices and we are glad to have been able to assist you in finding the right filter for your American style fridge. Again many thanks for choosing Filter Flair.

Best Regards,
Brian
Filter Flair UK

Brilliant and I excellent customer
Service

Incorrect

The connector was the wrong size but it’s a fantastic company to deal with.

Quality

Water flow became slow with other filter only 4 months in, replaced with 3M filter, problem solved.

Hi James,

We are glad to hear that our 3M CS-52 Replacement Water Filter was able to solve the issue with your water flow. Thank you for choosing our product and for taking the time to leave a review. We appreciate your feedback and hope to continue providing you with quality filters for your refrigerator.

I'm sure other customers would also find your feedback helpful especially for those having the same issue if ever.

Many thanks again and have a great day!

Best Regards,
Brian
Filter Flair UK

Ok, but I received the single toggle arm

Hi Nev,

Thanks for your time posting a feedback, we really appreciate it to continuously improve the overall experience that we provide our customers.

Please get back to us so we can sort the item that you require exactly.

Best Regards,
Brian
Filter Flair UK

Good site

Easy to remove old one to put in new, very quick delivery, definitely use again although it is expensive which Samsung don’t tell you when your buying a new fridge freezer

Hi,

Thank you for taking the time to leave a review.

We are glad to hear that you found our site easy to use and that the delivery was quick. We understand that the cost of the filter may have been higher than expected but rest assured that these are genuine products which you can actually verify with Samsung using the using the QR code at the back of the filter, though we apologize for any inconvenience this may have caused.

We appreciate your feedback and will make sure to pass it along to our team. We hope to have the opportunity to serve you again in the future.

Best Regards,
Brian
Filter Flair UK

HAF-CIN/EXP water filter

Very happy with the service, arrived promptly.

Hi,

Thank you for taking the time to leave a review for the Samsung DA29-00020B Replacement Fridge Water Filter.

We are thrilled to hear that you are satisfied with our service and that your order arrived promptly. We always strive to provide the best experience for our customers, it's our pleasure to have serve you and looking forward to chatting with you again soon.

If you have any further needs or questions, please don't hesitate to reach out to us.

Best Regards,
Brian
Filter Flair UK

J
Samsung DA29-10105J Fridge Water Filter
Jason Taylor (London, GB)
Faulty filter and no customer service

customer service is absolutely shocking. Please advise if this is a normal approach to your customer service as I will not recommend using Filter Flair it is. Maybe someone could now tell me what I should expect Filter Flair will do to make this right.

Ordered from filter flair before, always reliable product and delivery

Great customer service

We had ordered what we thought was the correct Samsung filter from another online retailer only to find that it wouldn’t fit. Filter Flair very promptly advised us which filter to buy. This was easy to order and install and delivered on time. Will definitely buy from here again.

Hi,

Thank you for your kind words about our customer service.

We are glad to hear that we were able to assist you in finding the correct filter for your Samsung. We strive to provide prompt and helpful support to all of our customers.

It was a pleasure serving you and we look forward to your future purchases with us. Thank you for choosing Filter Flair.

All the best,
Brian
Filter Flair UK

Great service and telephone support

Replacement waterfilter

Helpful advice given, speedy arrival, works well, thank you

Hi Margaret,

Thank you for your time posting a positive review, we are more than grateful for sharing your experience with Filter Flair.

We are glad to hear that our Omnipure Q5536 GAC Water Filter is working well for you. We strive to provide helpful advice and speedy delivery to all of our customers.

Many thanks again for choosing Filter Flair, we're always happy to help!

All the best,
Brian
Filter Flair UK

It doesn’t fit with my fridge i will need to return it